Mechelle Wingle and Robin Johnson share how to be emotionally supportive for someone, even when you don't know what to say. In this video: • The most important step: making it safe for someone to open up and trust you. • What it means to "hold space" for someone to feel what they feel. • Why you should drop the words "at least." • Being a thermometer, not a thermostat: reading the room and meeting someone where they are. • Being a witness, and how validating feelings becomes a springboard for healing. Good for anyone who wants to show up for a friend or loved one who's struggling.